Double-click on it to bring up its window (usually you'll find your drive by its size or its brand name).It will either read: Enabled, in which case you should do the following: You should see something called: SMART status.
Identify your drive in the list (if recognized by the tool), and hover your mouse over it. Open the folder gsmartcontrol-1.1.3-win64 which should be located on your Desktop and double-click gsmartcontrol.exe to launch the program. Download the portable version of GSmartControl and save it on your Desktop. Please test the drives on the machines with GSmartControl:įollow the instructions below to check your SMART status with GSmartControl: Sysnative BSOD log collector: SysnativeFileCollectionApp.zip The two registry steps in the link did not fix the upgrade failure. How to fix Windows 10 personalized settings not responding - Win10 FAQ This link displays the Windows upgrade black screen with Personalized Settings (not responsive): The computer has dual graphics (Intel iGPU, and Nvidia dGPU)ĭisabling both GPU (using only Microsoft default drivers) > no change in 1903 or 1909 black screen with Personalized settings (not responding)ĭisabling the iGPU in the BIOS and upgrading with only dGPU > no change in 1903 or 1909 black screen with Personalized settings (not responding) 
In place upgrade repair to 1903, 1909 partial success displaying a black screen or black screen with Personalized Settings (not responding) > Windows explorer not responding In place upgrade repair to 1709, 1803, 1809 > fail with rollback error code In place upgrade repair to 1703 > successful The Windows version is 1703 build 15063.1387
There are two computers with nearly identical hardware where one failed upgrading.
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